Laptop Keyboard Not Working? How to Fix Windows

Laptop keyboards can sometimes throw a wrench in your plans by going on strike. While it’s a breeze to fix a desktop keyboard, tackling a laptop’s misbehaving keys can be a costly affair. When your laptop’s keyboard goes MIA, it’s time to play detective and uncover the root cause. Let’s delve into the primary culprits behind keyboard mishaps and how to navigate this conundrum.

When your laptop’s keyboard takes an unexpected vacation, it could be due to a variety of factors. First, give it a once-over for any visible casualties like loose or AWOL keys. Make sure it’s free of crumbs and other debris. Now, restart your laptop and see if the keyboard decides to cooperate. If not, try your hand at updating the keyboard driver or connect an external keyboard to see if that gets the typing party started. If these tricks fall flat, it’s high time to summon a tech-savvy savior.

Hardware problems

Malfunctioning keyboards often owe their woes to hardware hiccups, but don’t rush to the service center just yet. Sometimes, you can channel your inner DIY enthusiast and troubleshoot the issue sans fancy equipment. Start with the simplest remedy – check the power supply. If only specific keys are throwing a tantrum, there might be gunk or leftovers lurking beneath them. In such cases, a thorough cleaning by popping off the keys and wiping the contacts could be your knight in shining armor. But, if your keyboard remains unresponsive despite your cleaning crusade, here’s a seemingly unconventional idea: unplug your laptop, remove the battery (yes, really!), and let it simmer in this peculiar state for a moment. Computers can sometimes play by their own rules. To unleash the battery, you’ll need a trusty screwdriver. Close the laptop lid, flip it over, remove the back panel, and bid the battery adieu. Also, don’t overlook the Num Lock key – it’s the unsung hero behind a functioning numeric keypad.


Now, if you’re well aware that a liquid escapade is behind your keyboard’s woes, it’s time for some quick thinking. Immediately power down your laptop and yank that battery out of its cozy spot. Hold your laptop at an angle that ensures no unwanted liquid infiltrates its innards; after all, you don’t want your motherboard and comrades to suffer. Next, employ a dry cloth to soak up that unwelcome moisture and gently detach the keyboard from the laptop. This is usually done via discreet latches, either on the sides or the top. Exercise caution to avoid damaging the cable connecting the keyboard to the notebook. Now, give your keyboard a once-over with an alcohol wipe, and then allow it to air dry. If you’re contemplating a blow-dryer intervention, make sure it’s set to a cool breeze. Once it’s all dried up, reassemble everything in reverse order. If your keyboard springs back to life, consider yourself lucky. If not, the grim specter of a microcontroller failure might be looming.

Troubleshooting the Keyboard

When all else fails, it’s time to get your detective hat on. Uncover the mystery behind your keyboard’s misadventures by partially disassembling your laptop chassis and inspecting the ribbon cable that links the keyboard to the motherboard. A word of caution: if your laptop is still under warranty, it’s wise to tread carefully, as DIY adventures could void that safety net. Different laptop models come with their own unique disassembly rituals, so scout the internet for model-specific instructions. Start by bidding adieu to the battery, and then enlist the help of a trusty screwdriver to liberate the screws guarding the keyboard’s top portion. This grants you access to the elusive flat cable. Sometimes, it’s as simple as reconnecting a cable that’s gone astray, causing the keyboard’s silent protest. Inspect the cable for any signs of damage or corrosion. If all seems well on the cable front, the culprit might be hiding elsewhere. Put your laptop back together in reverse order and hope for keyboard redemption.

Software Issues

Keyboard conundrums often transcend brand and operating system, plaguing many. Let’s dive into some software solutions for these modern-age tribulations.

If your keyboard acts up sporadically, especially after a reboot, it’s worth disabling the fast startup feature. Navigate to the “Start” menu and seek out “Power Options”. On the left, spot “Choose what the power buttons do,” and select “Change settings that are currently unavailable.” Bid adieu to the “Turn on fast startup” option, save your settings, and consider giving your laptop a restart.

Sticky Keys

Stubborn keys might be victims of the dreaded Sticky Keys feature. To investigate, make your way to the Start menu, locate “Settings,” delve into “Ease of Access,” and then tinker with the “Keyboard” settings. Banish Sticky Keys from there. Alternatively, you can dance around this issue through the “Control Panel,” journeying through “Ease of Access,” and eventually landing at the “Ease of Access Center.” Besides deactivating Sticky Keys, you can customize it to stay out of your hair when certain shortcuts come into play.


Just like any other part of your laptop, your keyboard needs drivers to thrive. An outdated driver can wreak havoc on your input device. March over to the “Device Manager” via the “Start” menu, seek out “Keyboards,” click on your keyboard with the PKM (that’s the right mouse button), and summon the “Update driver” function. Alternatively, you can play the uninstall-and-reinstall game by selecting “Uninstall device,” followed by a computer reboot. Windows will roll out the red carpet for your updated drivers. Alternatively, you can fetch software directly from your laptop manufacturer’s website.

Updating Windows

Believe it or not, sometimes Windows updates or faulty installations can throw your keyboard into a tailspin. If you’ve noticed your keyboard’s rebellion post-update, consider a rollback. Head over to “Update and Security” in your system settings, navigate to the “View Update Log” section, and say farewell to the update that pushed your keyboard’s buttons in all the wrong ways. Afterward, embark on the sacred journey of rebooting your laptop.


Viruses often masquerade as the villains behind keyboard mayhem on Windows 10. It’s high time you performed a system check and evicted any unwelcome guests. You can go the conventional route with Windows’ built-in antivirus or opt for third-party utilities for a more thorough sweep. A comprehensive system scan is your ticket to peace of mind.